FAQ

Payment

For Locals: We accept payment via Bank transfer, Cash deposit, Ibanking, Paynow/Paylah.

For Overseas: We accept Overseas Internet Banking to our bank account.

SHIPPING & DELIVERY

We ship to many different countries, do contact us to check out. Devliery will be done by our local postage courier. We are not responsible for any lost mail or damages done by the courier as well as delay.

Once items are dispatch out, it is not within our control.

 

EXCHANGE OF ITEM(S)

Items are exchangable on the following conditions:

Wrong order, designs, casing error.

We do not do exchange for order you made wrongly, you dislike the design.

Exchange is for case to case basis.

Note:

You will have to pay for mailing charges to mail back to us for an exchange.

Strictly no refunds available.

 

TRACKING YOUR ORDER

We provide Smartpac delivery & Registed Postage.

 

For locals: Smartpac Delivery comes with tracking number, which will reach you within 3 to 5 working days after mailing out.

 

For overseas: Registered postage is a doorstep delivery, comes with tracking number. Delivery time varies for different countries. 

 

100% SECURE ORDERING 

At Mooifoxes, do not be afraid to place order with us. We accept payment by Mastercard & Visa payment via Paypal. 100% secure and safe, love by everyone who order from us.

 

PRIVACY POLICY

Information provided by customers are our top privacy priority. We do not leak out information of our precious customers. All information shared with us, are only keep within ourselves.

 

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Customise your very own unique case with us now

Email us: mooifoxes@gmail.com